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Healthcare IT for medical practices

One patient. One connected visit.

We connect your medical devices to the EHR you already use and simplify the steps from check-in to billing. Your staff spend less time chasing results and more time with patients.

Free discovery call. Your IT team is welcome to join.

The BeCloud-assisted workflowOne patient’s visit · Illustration

01 / Records

Get the right records to the right people.

Match the referral to the right chart, limit access, and flag what’s missing before the visit.

02 / Forms

See what still needs a signature.

Track required forms, consents, or acknowledgments so staff know what’s outstanding.

03 / Results

Results reach the right patient chart.

Results from the exam room device flow into the electronic health record, where staff can verify them.

04 / Follow-up

Send the referral. Give the next step an owner.

Notify the patient and show who will check that the referral was received.

05 / Billing

Keep billing moving from visit to payment.

Connect visit documentation, coding review, claim submission, and payment follow-up so staff can see what needs attention.

Illustrated goalMore room for patient care.

In practice / Jackson Eye Associates

When the practice needs an answer.

Hear Shane Humphries, Practice Administrator at Jackson Eye Associates, describe what responsive support has meant for his team.

BeCloud also helped connect medical devices to the practice’s electronic health record.

Shane Humphries · Practice Administrator

The pressure on practices

Staff time is already stretched.

84%

of responding medical groups reported higher operating costs than at the same point in 2025.

MGMA Stat · June 2026
56%

of practices reported that hiring medical assistants had become harder over the prior year.

MGMA staffing findings · 2026
13 hours

per week, on average, in physician and staff time spent on prior authorization.

AMA physician survey · 2025

From friction to flow

Where the day gets stuck.

Choose a familiar problem to see what we’d check and how we’d tell if the fix helped.

01 / Equipment and records

“The result is on the device, but it isn’t in the chart.”

We work with your IT team and equipment vendors to trace the transfer, test that results reach the right chart, and agree on what staff should do if it fails.

How results reach the chart
  1. 01Exam room deviceCaptures the result
  2. 02Data transferCheck where the handoff failed
  3. 03Patient chartVerify the result in the right record
What we’d measureFailed transfers · time to recover results · repeat incidents

02 / Charting and EHR performance

“We’re still charting after the last patient leaves.”

We look at what keeps staff late, from slow computers and EHR databases to extra steps in a workflow.

A practice manager got weekend reporting back into the workweek. We moved the EHR to RAID 10 storage and defragmented the database.

A doctor kept dictating by phone. We listened to how he worked and built a custom solution around the phone call he already used.

Find what keeps staff late
  1. 01Watch the workSee where staff wait or repeat a step
  2. 02Find the causeCheck computers, the EHR database, and handoffs
  3. 03Test the fixRun the same task with staff
Read the dictation story ↗
What we’d measureCharting time · report run time · work done after hours

03 / Billing follow-up

“The claim was denied, and no one followed up.”

We worked with a practice’s clearinghouse and EHR support team to find and resolve the cause of recurring claim denials.

How recurring denials get resolved
  1. 01Review the denialFind what the payer is rejecting
  2. 02Bring in the right teamsTrace the issue with the clearinghouse and EHR support
  3. 03Confirm the correctionCheck what happens to the resubmitted claim
What we’d measureRepeat denials · time to follow up · time to resubmit

04 / Downtime and recovery

“The system is down, and patients are waiting.”

When patients are waiting, fast support matters. We connect remotely to troubleshoot and can often resolve issues before staff arrive for the morning clinic. If the clinic is already open, we help staff keep seeing patients while we work to restore service.

How remote support keeps the clinic moving
  1. 01Spot the problemReview alerts or reports from staff
  2. 02Connect remotelyTrace the issue and start the fix
  3. 03Verify serviceCheck that staff can get back to work
What we’d measureTime to reach support · time to restore service · repeat outages

BeCloud Automation / HIPAA Coach

See what’s done. Know what’s due.

We built HIPAA Coach to simplify recurring HIPAA work and keep the documentation together. Your team can see what’s done, what’s due, and what needs a signature.

What HIPAA Coach tracks
Training
Automate staff training and record completions.
Agreements
Document and sign business associate agreements (BAAs).
Risk
Schedule and document security risk assessments.
Policies
Record which policies were reviewed and when.
Consents
Capture signatures on HIPAA consent forms.

How we start

One problem is enough to start.

You don’t need a project plan. Tell us what keeps interrupting your practice, and we’ll help you work out the next step.

  1. 01 / Before the call

    Pick one problem.

    Tell us what happened and who got held up. A recent example is enough.

  2. 02 / On the call

    Agree on what to check first.

    We’ll talk through what your team has tried and who should be involved. Your IT team or vendor can join.

  3. 03 / If it makes sense to go further

    See it before you commit.

    We’ll discuss a targeted fix or, for larger work, outline the scope and cost. Where useful, we’ll show a prototype or demo a similar workflow.

Start with a free discovery call.

Your current IT team is welcome to join. No commitment to a project.

Talk through one IT problem ↗
See our four-stage approach ↗

Planning the investment

Know what it will cost before you commit.

Start with the problem your practice needs to solve. We’ll help you compare a targeted fix with a larger project and see what each would cost to put in place and run.

AWS projects

Credits or partner funding

If AWS fits the work, we can check whether a pilot or migration qualifies. This option can also be relevant to practices outside rural areas.

See AWS partner funding options ↗

Eligible rural practices

Grant funding

If there’s an open program that fits the project, we can help you check who qualifies, what costs it may cover, and what your practice would need to provide.

See Mississippi funding opportunities ↗
What you’ll know before you decide

What the project includes, what it costs to start and run, and what your practice would pay if funding is approved. Credits and grants depend on eligibility, availability, and approval.

Your next step / Free discovery call

Bring us the issue your team keeps working around.

Your current IT team is welcome to join.